FAQ

1. How long does shipping take to the USA?
Orders are typically processed within 1-3 business days. Once shipped, delivery times vary by location and selected service:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping: 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated in real-time at checkout based on your delivery address and the package dimensions/weight (buckets and mop handles can be bulky). We offer free standard shipping on orders over [e.g., $50] within the contiguous USA.

3. Do you ship outside the contiguous USA?
Currently, we primarily ship to addresses within the contiguous United States. Please contact us for shipping inquiries to Alaska, Hawaii, or US territories.

4. What materials are your products made of?

  • Mops: Handles are typically made from aluminum, steel, or plastic. Mop heads can be made from microfiber, cotton, sponge, or other synthetic materials.

  • Cleaning Gloves: Commonly made from latex, nitrile, rubber, or PVC, with options in different lengths and thicknesses.

  • Buckets: Usually made from durable plastic (polyethylene), often with volume markings and a wringer mechanism.
    Please check individual product descriptions for specific material details and features.

5. Are the cleaning gloves latex-free?
We offer both latex and latex-free options (such as nitrile or PVC). The product description will clearly state if gloves are latex-free. Please check this information if you have a latex allergy.

6. Are the mop heads replaceable/washable?
Many of our mops are designed with replaceable and/or machine-washable heads. This information is a key feature highlighted in the product description. Reusable microfiber heads are typically machine washable in cold water and should be air-dried.

7. Do the buckets come with a wringer?
Most of our cleaning buckets are sold as part of a mop and bucket system that includes a compatible wringer. Some buckets may be sold separately. Please check the product title, description, and "What's Included" section for details.

8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital wallets.